ATTENDEES

Who is the course aimed At - Maximising Appointments on the Telephone is aimed at sales professionals, call centre agents, and anyone who regularly uses the phone for business purposes. This course is designed to help individuals improve their telephone skills and techniques in order to maximize their appointment setting success.

The course is also beneficial for small business owners, entrepreneurs, and freelancers who need to make phone calls to secure new clients or close deals. It provides valuable strategies and tips on how to effectively communicate and sell over the phone, leading to increased business opportunities.

Furthermore, Maximising Appointments on the Telephone is suitable for individuals at any level, from beginners to experienced professionals, who want to enhance their telephone skills and achieve greater results in their sales efforts. The course is a valuable resource for anyone looking to improve their success rate when it comes to setting appointments over the phone.

AGENDA

Course Agenda - Maximising Appointments on the Telephone Training Course AgendaIn this course, participants will learn the key skills and techniques needed to effectively manage sales appointments over the telephone. The course is designed for sales professionals who want to increase their success rate in securing appointments and ultimately, closing deals.

The course will begin with an overview of the importance of telephone appointments in the sales process. Participants will learn about the benefits of using the telephone as a sales tool and how to overcome common challenges such as gatekeepers and rejection. They will also gain an understanding of the different types of appointments and how to tailor their approach accordingly.

Next, participants will learn about effective communication techniques for telephone appointments. This includes building rapport with prospects, active listening, and using persuasive language. They will also learn how to handle objections and address potential concerns.

The final part of the course will focus on practical strategies for maximising appointments on the telephone. This will include tips for effective time management, setting and achieving appointment goals, and creating a follow-up plan. Participants will also have the opportunity to practice their skills through role-plays and receive feedback from the trainer. By the end of the course, participants will have the confidence and skills to secure more appointments and increase their sales success.

CERTIFICATION

Course Accreditation - Upon successful completion of the Maximising Appointments on the Telephone training course, candidates will receive a temporary certificate of attendance from Xyz Training Group. This certificate serves as proof of participation in the course and can be added to their professional portfolio.

In addition, candidates who are members of the National Training Card will have their accreditation automatically added to their account. This means that they will have a record of their achievement and can easily showcase their skills and knowledge to potential employers.

Overall, attending and passing the Maximising Appointments on the Telephone training course will provide candidates with a valuable accreditation that can enhance their professional credentials and career prospects. With a temporary certificate of attendance and automatic accreditation for National Training Card members, this course offers a tangible recognition of their dedication and commitment to improving their sales management skills.

JOINING

Joining Instructions - The Maximising Appointments on the Telephone training course is typically a one-day program.

There are no specific pre-course requirements for this training, but it is recommended that attendees have a basic understanding of sales and customer service principles.

Photo ID is not required for this course.

Candidates should dress in professional business attire to make a good impression on potential clients over the phone. They do not need to bring or wear any personal protective equipment or other types of equipment or clothing. However, it is important for candidates to be well-rested and have a positive attitude to fully engage in the training.

If you choose to book online you will immediately be confirmed on the course. You will also be automatically sent a full course information pack, receipt of payment and a VAT invoice by email.

WHY XYZ

Further Information - Are you tired of losing potential clients on the phone Do you struggle with converting phone calls into appointments Look no further than Xyz Training Groups Maximising Appointments on the Telephone course. This course, part of our Manage Sales family of training courses, is designed to equip you with the skills and techniques to excel in phone-based sales..

Our course is delivered by industry experts with years of experience in sales and customer service. You will learn how to effectively communicate with clients over the phone, build rapport, and handle objections. With our interactive and practical approach, you will gain the confidence and knowledge to maximise appointments and ultimately increase your sales..

Enrolling in our Maximising Appointments on the Telephone course is not only beneficial for individual candidates, but also for companies with a group of employees. By investing in this course, you are investing in the success of your sales team. Our training can be delivered as an open course at over 50 centres across the UK or as a dedicated course tailored to your companys specific needs..

At Xyz Training Group, we are committed to providing high-quality training at the best value. Thats why we offer our unique Lowest Price Guarantee to every client. You can trust that you are receiving the best training at the most competitive price. Dont miss out on this opportunity to improve your phone-based sales skills and take your business to the next level with Xyz Training Groups Maximising Appointments on the Telephone course..

We're also proud to offer all clients our lowest price guarantee and free use of our award winning Training Management System