Winning Telesales Techniques
This Course takes a look at the elements that make up successful telesales calls and then gives practical feedback to delegates how to improve their own techniques.
Who Should Attend
Any person who requires the need to be trained in Winning Telesales Techniques through the course of their normal working duties. This course is suitable for anyone working in the Telesales arena or Marketing and Sales sector, pre-requisites may be required.
- Communication Skills
- Analyse non-verbal communication
- Secure visible results through open/closed questions and probing techniques for visible results
- Create impact using effective opening statements
- The sales process
- Know the importance of planning and research
- Maintain focus and control when making outbound calls by introducing a coherent structure
- Close the call and capitalise on the sale by recognising buying signals
- Overcome objections by staying
- Ways of closing the sale
- Direct question close
- Assumptive close
- Minor point close
- Alternative close.
Available onsite or nationwide at any of over 50 centres, see below our open course availability. Alternatively, call 0844 335 8882.
The Winning Telesales Techniques course is accredited by the most recognised certificating body in the UK and supported by certification and credit card sized ID cards produced by XYZ Training Group - one of the UK's largest dedicated Marketing and Sales training organisations.
Open Courses & Public Events
We train in excess of 100,000 delegates per year. For more information, please make your enquiry using the form below. The XYZ Training Group Customer Charter ensures that all enquiries are responded to the same day.
In addition to a comprehensive open course schedule, Winning Telesales Techniques training is also available on client premises or at one of our training venues as a private course - provided minimum delegate numbers are achieved. Whatever your requirement, complete the form below in order to receive our quotation for your training.
Make A Winning Telesales Techniques General Enquiry Here
Complete the form below and we'll send you some training options and a quote for training by return. Please only use this form if you are interested in Winning Telesales Techniques courses. For all other enquiries, please use the general contact page.