Advanced Telesales

Face-to-face Instructor Led Courses, Marketing and Sales, Telesales

What Is Advanced Telesales Training?

Many staff get into comfortable habits on the phone and stop pushing themselves. All salespeople that use the phone can constantly improve and this event shows the secrets and strategies of experience telemarketers and telemarketing managers.

Who Should Attend

This course is suitable for field sales people, telesales operatives looking to improve their results and customer service representatives moving into sales.

Course Agenda

- Non-verbal ways of persuasion
- The critical first 7 seconds
- Persistence pays: how to stay with the chase without aggravating
- Motivating yourself to attain the bigger goals
- Alternative methods of obtaining the order
- Projecting your personality
- Smoothing the performance curve
- Sophisticated technique for getting to the decision maker
- Handling the gatekeepers
- Qualifying the appointment: reducing no-shows
- Using voicemail to your advantage
- Negotiating the win-win.


Available onsite or nationwide at any of over 50 centres, see below our open course availability. Alternatively, call 0844 335 8882.


The Advanced Telesales course will be accredited to the latest in recognised certificating award. All successful delegates will also receive an Xyz certificate of attendance. Enrolled subscribers of the National Training Card will also have any certificate, qualification and/or ID card (where applicable) automatically added to their member account.

More Information

We train in excess of 100,000 delegates per year. For more information, please make your enquiry using the form below. The XYZ Training Group Customer Charter ensures that all enquiries are responded to the same day.

Course Availability

Available on client premises as an in-house course or at one of training venues, provided minimum delegate numbers are achieved. Whatever your requirement, simply complete the enquiry form below and we'll send you our quotation by return.

Make A Advanced Telesales General Enquiry Here

Complete the form below and we'll send you some training options and / or a quote by return. Please only use this form if you are interested in Advanced Telesales courses. For all other enquiries, please use the general contact page, refine your search above or call us on 0844 335 8882.

Advanced Telesales Training Enquiry

Open / Public Course Dates
Open Courses Unavailable
eLearning Options
eLearning Currently Unavailable
Advanced Telesales
Part of our Telesales range of training courses

Course Information

  • Course Duration 1 day
  • Max Class Size 12

  • All prices exclude VAT. Discounts available for larger groups & for corporate clients.
Our Advanced Telesales Training Courses

Rated 4.4 / 5
*based on 126 client reviews.