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Outbound Telephone Sales Training Course | Xyz.co.uk
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Outbound Telephone Sales Book Online Courses From £On Application Per Person + VAT
  • Course Duration : 1 Day
  • At more than 20 locations
  • Lowest Price Guaranteed!
  • Available on-site as a private course
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Outbound Telephone Sales Training

About This Course

  • Outbound Telephone Sales, also known as telesales, is a crucial aspect of any successful business. It involves reaching out to potential customers through phone calls and persuading them to make a purchase or take a desired action. Xyz Training Group offers a comprehensive Outbound Telephone Sales training course that equips individuals with the necessary skills to excel in this field.
  • Why Outbound Telephone Sales training?

  • Effective communication is the key to successful telesales, and this course focuses on honing those skills. Participants will learn how to build rapport with customers, handle objections, and close deals over the phone. This training will also cover techniques for effective sales pitches and strategies for maintaining customer relationships. Xyz Training Group ensures that all aspects of Outbound Telephone Sales are covered in this course.
  • Feel free to chat with us about Outbound Telephone Sales Training below or make an enquiry and speak with our dedicated support team.
Get a quote for Outbound Telephone Sales Training here

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About Outbound Telephone Sales Training

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    INFORMATION

    What is Outbound Telephone Sales Training? - Outbound Telephone Sales Training, also known as Telesales training, teaches delegates to confidently make cold calls, use effective questioning techniques and identify sales opportunities.

    The course includes simulated role-play, teaching the latest techniques for successful sales calls with proper structures and control techniques.

    By the end, delegates will understand the sales process and use a simple telesales structure. They will also learn to recognize buying signals, gather information and gain commitment using communication skills. The course covers overcoming objections, presenting a professional image during incoming calls, and the importance of relationship selling. Delegates will gain the confidence to ask for appointments and understand the difference between selling an appointment and a product or service on the phone.

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    ATTENDEES

    Who is the course aimed At - Outbound Telephone Sales is aimed at sales professionals and telemarketers who use the phone as their primary method of reaching potential customers. This course is also beneficial for those in customer service roles who have direct contact with clients over the phone.

    It is particularly useful for individuals working in industries such as retail, real estate, and finance, where outbound calling is a key aspect of the job. This training focuses on developing effective communication skills and strategies for closing deals and generating sales through outbound calls.

    Outbound Telephone Sales is essential for anyone looking to improve their confidence, persuasion techniques, and overall success rate in generating sales through phone conversations. Whether you are an experienced telesales professional or new to the field, this course will help you enhance your skills and achieve your sales objectives.

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    AGENDA

    Course Agenda - Delegates will learn how to approach sales calls with confidence and assertiveness, enabling them to be more effective in their role. The course will emphasize the importance of effective listening in the sales process.

    The training will cover techniques for building rapport with potential customers and how to handle objections effectively. Delegates will also learn how to identify and target the right audience for their product or service.

    The course will include practical exercises and role-playing scenarios to give delegates hands-on experience in handling real-life sales situations. They will also receive feedback and guidance from experienced trainers to improve their skills.

    Delegates will leave the course with a comprehensive understanding of outbound telephone sales and the tools and techniques needed to succeed in this role. They will be equipped with the confidence and skills to make successful sales calls and achieve their targets. .

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    CERTIFICATION

    Course Accreditation - Successful candidates of the Outbound Telephone Sales training course will receive a temporary certificate of attendance from Xyz Training Group. This certificate serves as recognition of their completion and understanding of the course material.

    For National Training Card members, their accreditation will be automatically added to their account upon completion of the course. This accreditation will demonstrate their proficiency in outbound telephone sales and can be used to showcase their skills to potential employers.

    By attending and passing the Outbound Telephone Sales training course, candidates will gain a valuable accreditation in the Telesales family of training courses. This certification will not only enhance their knowledge and skills in outbound telephone sales, but also add value to their resume and career prospects.

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    JOINING

    Joining Instructions - The Outbound Telephone Sales training course lasts 1-2 days. No pre-course requirements, but basic telesales knowledge is helpful. No photo ID is needed. Business casual attire is recommended. No PPE or equipment necessary.

    Candidates should arrive on time and be prepared to participate actively.

    The course is suitable for those looking to improve their telesales skills.

    Candidates should avoid distracting or revealing clothing and maintain a professional appearance.

    If you choose to book online you will immediately be confirmed on the course. You will also be automatically sent a full course information pack, receipt of payment and a VAT invoice by email.

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    WHY XYZ

    Further Information - Are you looking to improve your telesales skills and increase your sales success Look no further than Xyz Training Groups Outbound Telephone Sales course. Our team of experienced trainers are dedicated to providing top-notch training that will equip you with the tools and techniques you need to excel in the world of telesales. With over 50 centres across the UK, you can easily find a convenient location to attend our open course, or we can set up a dedicated course specifically for your team. And with our Lowest Price Guarantee, you can be sure youre getting the best value for your investment..

    Our Outbound Telephone Sales course is part of the Telesales family of training courses, designed to help you master the art of selling over the phone. Our trainers have years of experience in the industry and are passionate about sharing their knowledge and expertise with you. Through interactive and engaging sessions, you will learn how to effectively communicate with customers, handle objections, and close deals with confidence. Our goal is to help you reach your full potential and achieve your sales targets..

    At Xyz Training Group, we understand that every client and their team have unique needs and goals. Thats why we offer both open courses and dedicated courses tailored to your specific requirements. Our trainers will work closely with you to ensure that the training is relevant and beneficial to your teams success. Plus, with our Lowest Price Guarantee, you can trust that youre getting the best training at the best price..

    Enrol on our Outbound Telephone Sales course and watch your sales soar. With Xyz Training Group, youll receive top-quality training from industry experts, at a convenient location, and at the best price. Dont miss out on this opportunity to enhance your telesales skills and take your career to the next level. Contact us today to book your spot on our next course..

    We're also proud to offer all clients our lowest price guarantee and free use of our award winning Training Management System

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25 Oakwood Centre, Downley Road, Havant PO9 2NP

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