Sales Calling

Face-to-face Instructor Led Courses, Marketing and Sales, Telesales

What Is Sales Calling Training?

The Sales Calling course aims to proved substantive training to anyone working in or coming in contact with telephone sales during the normal course of their occupation.

Who Should Attend

This course is designed for anybody undertaking a sales calling role to help them deal more effectively with clients.

Course Agenda

- Preparation
- Making the sales call
- Questioning techniques/communication skills
- Creating a need
- Handling objections
- Getting past 'No'
- Getting to 'Yes'
- Practice routines
- Dealing with difficult clients
- Avoiding confrontation
- Negotiating
- Closing the sale.


Available onsite or nationwide at any of over 50 centres, see below our open course availability. Alternatively, call 0844 335 8882.


The Sales Calling course will be accredited to the latest in recognised certificating award. All successful delegates will also receive an Xyz certificate of attendance. Enrolled subscribers of the National Training Card will also have any certificate, qualification and/or ID card (where applicable) automatically added to their member account.

More Information

We train in excess of 100,000 delegates per year. For more information, please make your enquiry using the form below. The XYZ Training Group Customer Charter ensures that all enquiries are responded to the same day.

Course Availability

Available on client premises as an in-house course or at one of training venues, provided minimum delegate numbers are achieved. Whatever your requirement, simply complete the enquiry form below and we'll send you our quotation by return.

Make A Sales Calling General Enquiry Here

Complete the form below and we'll send you some training options and / or a quote by return. Please only use this form if you are interested in Sales Calling courses. For all other enquiries, please use the general contact page, refine your search above or call us on 0844 335 8882.

Sales Calling Training Enquiry

Open / Public Course Dates
Open Courses Unavailable
eLearning Options
eLearning Currently Unavailable
Sales Calling
Part of our Telesales range of training courses

Course Information

  • Course Duration 1 day
  • Max Class Size 12

  • All prices exclude VAT. Discounts available for larger groups & for corporate clients.
Our Sales Calling Training Courses

Rated 4.4 / 5
*based on 126 client reviews.