Sales Techniques

Face-to-face Instructor Led Courses, Marketing and Sales, Telesales

What Is Sales Techniques Training?

Many staff get into comfortable habits on the phone and stop pushing themselves. All salespeople that use the phone can constantly improve and this event shows the secrets and strategies of experience telemarketers and telemarketing managers.

Who Should Attend

Field sales people - Telesales operatives looking to improve their results - Customer service representatives moving into sales.

Course Agenda

- Non-verbal ways of persuasion
- The critical first 7 seconds
- Persistence pays: how to stay with the chase with aggravating
- Motivating yourself to attain the bigger goals
- Alternative methods of obtaining the order
- Projecting your personality
- Smoothing the performance curve
- Sophisticated technique for getting to the decision maker
- Handling the gatekeepers
- Qualifying the appointment: reducing no-shows
- Using voicemail to your advantage
- Negotiating the win-win
- Pareto principle to maximise efficiency.


Available onsite or nationwide at any of over 50 centres, see below our open course availability. Alternatively, call 0844 335 8882.


The Sales Techniques course will be accredited to the latest in recognised certificating award. All successful delegates will also receive an Xyz certificate of attendance. Enrolled subscribers of the National Training Card will also have any certificate, qualification and/or ID card (where applicable) automatically added to their member account.

Open Courses & Public Events

Our Sales Techniques training public event calendar has more than open course training dates taking place across the UK. Search and book securely online and receive an immediate confirmation together with full joining instructions, your VAT invoice and a receipt of payment. You are also able to make an enquiry and receive our formal quotation. Lowest price guaranteed.

More Information

We train in excess of 100,000 delegates per year. For more information, please make your enquiry using the form below. The XYZ Training Group Customer Charter ensures that all enquiries are responded to the same day.

Course Availability

In addition to a comprehensive Sales Techniques open course schedule, training is also available on client premises or at one of our training venues as a private course - provided minimum delegate numbers are achieved. Whatever your requirement, start by completing the form below and we'll send you the full course information and a quotation based on your requirements.

Make A Sales Techniques General Enquiry Here

Complete the form below and we'll send you some training options and / or a quote by return. Please only use this form if you are interested in Sales Techniques courses. For all other enquiries, please use the general contact page, refine your search above or call us on 0844 335 8882.

Sales Techniques Training Enquiry

eLearning Options
eLearning Currently Unavailable
Sales Techniques
Part of our Telesales range of training courses

Course Information

  • Course Duration 1 day
  • Max Class Size 12

  • All prices exclude VAT. Discounts available for larger groups & for corporate clients.
Our Sales Techniques Training Courses

Rated 4.4 / 5
*based on 130 client reviews.