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Selling on the Telephone Training Course | Xyz.co.uk
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Selling on the Telephone Book Online Courses From £On Application Per Person + VAT
  • Course Duration : 1 Day
  • At more than 20 locations
  • Lowest Price Guaranteed!
  • Available on-site as a private course
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Selling on the Telephone Training

About This Course

  • Boost your sales and increase your revenue with our Selling on the Telephone training course. As part of our Telesales family of training courses, this program is designed to equip you with the necessary skills and techniques to effectively sell over the phone. In todays fast-paced business world, mastering the art of telephone sales is crucial for success.
  • Why Selling on the Telephone training?

  • Selling on the Telephone training is a must for anyone who wants to excel in the competitive sales industry. With our course, you will learn how to confidently engage with potential clients, build rapport, and close deals over the phone. Our experienced trainers will guide you through various scenarios and provide you with practical tips to improve your selling techniques.
  • Feel free to chat with us about Selling on the Telephone Training below or make an enquiry and speak with our dedicated support team.
Get a quote for Selling on the Telephone Training here

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About Selling on the Telephone Training

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    INFORMATION

    What is Selling on the Telephone Training? - Selling on the Telephone training is a course that equips individuals with the skills and techniques to successfully close sales over the phone. It is also known as telesales or telemarketing training and is ideal for those who need to generate business through phone calls.

    Delegates will learn proven systems to increase their success rate in telesales or telemarketing. By the end of the training, they will have the confidence and knowledge to effectively make sales calls themselves, or outsource the task to someone else. This training is beneficial even for those who are hesitant about making sales calls.

    With this training, delegates will gain the ability to convert phone calls into sales by using persuasive language, handling objections, and building rapport with potential clients. They will also learn time-saving techniques and how to handle difficult customers. This course is essential for anyone looking to enhance their telephone sales skills and increase business opportunities. strong/strong

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    ATTENDEES

    Who is the course aimed At - Selling on the Telephone, also known as telesales, is aimed at individuals and businesses looking to improve their techniques for selling products or services over the phone. This course is perfect for sales representatives, call centre employees, and small business owners who wish to expand their reach and grow their revenue through telephone sales.

    It is also suitable for those who may have little or no experience in selling on the phone. The course provides participants with the essential skills and strategies needed to confidently and effectively communicate with potential customers, handle objections, and close deals over the phone. Whether you are a seasoned sales professional or a newcomer to the industry, Selling on the Telephone can help you achieve your sales goals.

    Moreover, this course is ideal for businesses of all sizes and industries, as selling on the phone has become a crucial aspect of modern sales and marketing. It is a cost-effective and convenient method for reaching a large audience and generating leads. With Selling on the Telephone training, businesses can equip their teams with the necessary tools to boost their sales performance and stay ahead of the competition in todays fast-paced digital world.

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    AGENDA

    Course Agenda - Why people buy, creating a good first impression, planning and preparation for calls, classic strategies to reach decision-makers, turning enquiries into sales, call structuring, listening and active listening, objection handling, types and leverage of questions, dealing with the fear of calling, matching features to benefits, voice and presentation, commissioning outsource telemarketing companies, measurement and improvement systems, course review and feedback, role-playing and practice scenarios, real-life case studies and examples.

    The Selling on the Telephone training course will cover a range of topics to help you become a successful telesales professional. We will start by discussing the psychology behind why people buy, and how to create a good first impression with potential customers. You will also learn how to plan and prepare for calls, as well as classic strategies to reach decision-makers.

    In order to turn enquiries into sales, we will teach you how to structure your calls effectively and use active listening techniques to understand your customers needs. You will also learn how to handle objections and use different types of questions to leverage the conversation in your favor. We will also address the common fear of making cold calls and provide strategies to overcome it.

    To enhance your sales skills, we will cover topics such as matching features to benefits, using your voice and presentation to make a strong impact, and commissioning outsource telemarketing companies. Additionally, we will discuss measurement and improvement systems to track your progress and continuously improve your performance. The course will also include interactive elements such as role-playing and practice scenarios, as well as real-life case studies and examples to apply your learnings in a practical setting. .

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    CERTIFICATION

    Course Accreditation - Upon successful completion of the Selling on the Telephone training course, candidates will receive a temporary certificate of attendance from Xyz Training Group. This certificate serves as proof that the candidate has completed the course and gained valuable knowledge and skills in telesales. It can be used to showcase their commitment to professional development and enhance their CV.

    In addition to the temporary certificate, candidates who are members of the National Training Card will have their accreditation automatically added to their account. This means that their achievement will be recognized and recorded by a nationally recognized training organization. This can be beneficial for career advancement and job opportunities.

    The Selling on the Telephone training course is part of the Telesales family of training courses. By completing this course, candidates will gain a deeper understanding of effective telephone selling techniques and strategies. They will also learn how to build rapport with customers, handle objections, and close sales over the phone. This knowledge and skills will not only benefit their current role, but also their future career prospects in the field of telesales.

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    JOINING

    Joining Instructions - The Selling on the Telephone training course lasts for one day. No pre-course requirements are necessary. Photo ID is not required. Dress in business casual attire. No PPE or equipment needed. No other joining instructions.

    The course typically lasts for one day and has no pre-course requirements. Photo ID is not necessary. Business casual attire is recommended. No PPE or equipment is needed. No other joining instructions.

    The Selling on the Telephone training course is one day long with no pre-course requirements. Photo ID is not needed. Business casual attire is advised. No PPE or equipment is required. No other joining instructions.

    The course is one day long with no pre-course requirements. Photo ID is not necessary. Business casual attire is recommended. No PPE or equipment is needed. No other joining instructions for candidates to be aware of.

    If you choose to book online you will immediately be confirmed on the course. You will also be automatically sent a full course information pack, receipt of payment and a VAT invoice by email.

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    WHY XYZ

    Further Information - At Xyz Training Group, we understand the importance of effective telesales in todays competitive business landscape. Thats why we offer our highly sought-after Selling on the Telephone training course. This course is designed to equip candidates with the skills and techniques needed to excel in telesales, whether they are new to the field or looking to improve their existing skills..

    Enrolling in our Selling on the Telephone course means gaining access to our team of expert trainers who have years of experience in the telesales industry. They will guide you through practical exercises and real-life scenarios, providing valuable insights and feedback along the way. Our training is delivered in a dynamic and interactive format, ensuring that candidates are engaged and motivated throughout the course..

    But what sets us apart from other training providers As one of the UKs largest dedicated training groups, we have the resources and expertise to deliver this course at over 50 centres nationwide. And for clients who prefer a more tailored approach, we can set up a dedicated course specifically for their team. Plus, with our Lowest Price Guarantee, clients can be assured that they are getting the best value for their investment..

    So why wait Enrol yourself or your team in our Selling on the Telephone training course today and see the difference it can make in your telesales success. With Xyz Training Group, you can trust that you are receiving top-notch training from industry experts, at a location and price that suits you. Dont miss out on this opportunity to take your telesales skills to the next level..

    We're also proud to offer all clients our lowest price guarantee and free use of our award winning Training Management System

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25 Oakwood Centre, Downley Road, Havant PO9 2NP

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