Winning Telesales Techniques

Face-to-face Instructor Led Courses, Marketing and Sales, Telesales

What Is Winning Telesales Techniques Training?

This Course takes a look at the elements that make up successful telesales calls and then gives practical feedback to delegates how to improve their own techniques.

Who Should Attend

Any person who requires the need to be trained in Winning Telesales Techniques through the course of their normal working duties. This course is suitable for anyone working in the Telesales arena or Marketing and Sales sector, pre-requisites may be required.

Course Agenda

- Communication Skills
- Analyse non-verbal communication
- Secure visible results through open/closed questions and probing techniques for visible results
- Create impact using effective opening statements
- The sales process
- Know the importance of planning and research
- Maintain focus and control when making outbound calls by introducing a coherent structure
- Close the call and capitalise on the sale by recognising buying signals
- Overcome objections by staying
- Ways of closing the sale
- Direct question close
- Assumptive close
- Minor point close
- Alternative close.


Available onsite or nationwide at any of over 50 centres, see below our open course availability. Alternatively, call 0844 335 8882.


The Winning Telesales Techniques course will be accredited to the latest in recognised certificating award. All successful delegates will also receive an Xyz certificate of attendance. Enrolled subscribers of the National Training Card will also have any certificate, qualification and/or ID card (where applicable) automatically added to their member account.

Open Courses & Public Events

Our Winning Telesales Techniques training public event calendar has more than open course training dates taking place across the UK. Search and book securely online and receive an immediate confirmation together with full joining instructions, your VAT invoice and a receipt of payment. You are also able to make an enquiry and receive our formal quotation. Lowest price guaranteed.

More Information

We train in excess of 100,000 delegates per year. For more information, please make your enquiry using the form below. The XYZ Training Group Customer Charter ensures that all enquiries are responded to the same day.

Course Availability

In addition to a comprehensive Winning Telesales Techniques open course schedule, training is also available on client premises or at one of our training venues as a private course - provided minimum delegate numbers are achieved. Whatever your requirement, start by completing the form below and we'll send you the full course information and a quotation based on your requirements.

Make A Winning Telesales Techniques General Enquiry Here

Complete the form below and we'll send you some training options and / or a quote by return. Please only use this form if you are interested in Winning Telesales Techniques courses. For all other enquiries, please use the general contact page, refine your search above or call us on 0844 335 8882.

Winning Telesales Techniques Training Enquiry

eLearning Options
eLearning Currently Unavailable
Winning Telesales Techniques
Part of our Telesales range of training courses

Course Information

  • Course Duration 2 days
  • Max Class Size 12

  • All prices exclude VAT. Discounts available for larger groups & for corporate clients.
Our Winning Telesales Techniques Training Courses

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